Provisions of financial assistance and referral to partner agencies
| Office or Division: | MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT BAAO | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C | |||
| Who may avail: | All citizens | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| Barangay certificate of indigency | Barangay resident | |||
| Certificate of insolvency from the assessor | OMASS | |||
| Medical abstract | Hospital/ document owner | |||
| Filled up certificate of eligibility. | Mayor’s office | |||
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Enter office and approach staff. | Greet client conduct interview and refer to staff | none | MSWDO | |
| Require clients to submit supporting documents. | none | Depends on client’s capacity to secure documents | Admin. Aide III | |
| Submit supporting documents | Consolidate all documents | none | 2 minutes | |
| Affix signature of client | Ask client to affix signature. | none | 5 seconds | Admin Aide III |
| Preparation of documents/ case study reports(RE:PCSO ,CSR etc) | none | 3 days(72hours) | MSWDO | |
| Review and sign PCSO, etc./ Case study report. | none | 3 minutes | MSWDO | |
| Release of case study to client or representative. | none | 2 minutes | Admin Aide III | |
| Court Case Study or other agency Required Case Study report. | ||||
| Preparation of court case study | none | One week or as the availability of data from the client | MSWDO | |
| TOTAL: | 72 hours, 7 minutes & 5 seconds |
