Provision of financial assistance and referral to partner agencies
| Office or Division: | MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT BAAO | |||
| Classification: | Simple- technical | |||
| Type of Transaction: | To all children and youth | |||
| Who may avail: | Children/youth/CICL | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| Personal appearance | MSWDO | |||
| Medical certificate | Hospital/ doctor | |||
| Referral letter | From referring person or agency | |||
| Filled up certificate of eligibility. | MSWDO | |||
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Client or representative enter office and approach office staff. | Greet client&refer to MSWDO(d) | none | 2 minutes | Admin. Aide III |
| Submit required documents as the case may be. | Conduct interview client or representative. | none | 30 minutes | MSWDO |
| Conduct counselling/ referral as the case may be. | none | 30 minutes | MSWDO | |
| Preparation of the certificate | none | 30 minutes | SWA | |
| Receive certificate and leave the office. | Release of certificate | none | 1 minutes | Admin. Aide III |
| TOTAL: | 1 hour and 30 minutes |
