Provides counselling services to family members in difficult situation

Office or Division:  MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT BAAO  
Classification:Simple
Type of Transaction:To all families in difficult situation
Who may avail:To all members of the family who are in difficult situation
  CHECKLIST OF REQUIREMENTS  WHERE TO SECURE
Personal appearanceMSWDO(d)
Referral letter/ noneReferring person/ agency
Medical certificate as the case may be.Hospital/ certifying doctor
Filled out certificate of eligibility.MSWDO
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Client or representative enter office and approach office staff.Greet client& refer to MSWDOnone1 to 2 minutesAdmin. Aide III
Relate difficult situation to office personnel.Conduct interview to the clientsnone20 minutesMSWDO
Request counselling assistance.Conduct counselling and home visitation/ follow-ups  noneAs the case may beMSWDO
 Preparation of referral/ recommendation/ endorsement as the case may be.none15 minutesMSWDO
 Release/ issuance of referral/ recommendation/ endorsement as the  case may be.  none5 minutesMSWDO
  TOTAL: 42 minutes