Provides services to refer clients to proper agencies
| Office or Division: | MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT BAAO | |||
| Classification: | Simple- technical | |||
| Type of Transaction: | referrals | |||
| Who may avail: | Anyone who wishes to secure referrals and assistance | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| Personal appearance | MSWDO | |||
| Referrals | Referring agencies/ person | |||
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| Client or representative enter office and approach office staff. | Greet client refer to MSWDO | none | 2 minutes | MSWDO |
| Submit the required documents as the case maybe. | Conduct intake/ interview to client or representative | none | 5 minutes | MSWDO |
| Conducted referral and interview for SLP | Conduct intake and referral | none | 3 minutes | SWA |
| Conduct counselling and release referrals | none | As the needs arises | MSWDO | |
| TOTAL: | 10 minutes |
